Return Policy

When you donate to a designated charity through a Book of Memories donation page you will receive an official donation receipt which will be issued in real time through email by the MyTributeGift Foundation.

The official tax receipt is issued in a digital format and as such cannot be returned once issued. Accordingly, a donor cannot change their mind once a donation is made and it is non-refundable in accordance with the Canada Revenue Agency.

All transactions made on this website are final and not disputable unless unauthorized use of your payment card is proved. If you become aware of fraudulent use of your card, or if it is lost or stolen, you must notify your card provider in accordance with its reporting rules.

MyTributeGift Foundation is not responsible for any dissatisfaction a donor may have regarding the recipient organization’s use of any donation it may receive through this website. Please note that the recipient organization reserves the final right to use any donation for its general fund purposes.